At Zinlapa, our commitment to quality is unwavering. We proudly back every purchase with our 100% Customer Satisfaction Promise. When you buy posters from us, you can shop with confidence knowing that should you encounter any issues with damaged, defective, or incorrect items, we offer hassle-free refunds or replacements. Contact our dedicated customer service team, and we will resolve your concerns promptly and satisfactorily. Buy posters worry-free, knowing that your satisfaction is our top priority and every order is protected by our comprehensive guarantee.

Expected Delivery Times

Orders are typically delivered within 2-4 days. When you buy posters from Zinlapa, we strive to dispatch orders within one day of placement, though occasional 1-2 day delays may occur due to carrier issues or high order volumes. During peak periods, undeliverable parcels may be rerouted to your nearest collection point.

If your order hasn't arrived within the expected timeframe, ensure your provided details are accurate. If everything is correct, contact our Customer Service within 30 business days after you buy posters, and we will assist you promptly.

Missing Order Confirmation

If you haven't received an order confirmation after you buy posters, contact us at [email protected] to verify your order. We can correct your email and resend the confirmation. Before you buy posters again, please reach out to avoid duplicates and ensure your original order is processed correctly.

How to Return an Order

Items must be returned in secure packaging, ideally in the original box. If you need to return posters you buy from us, our customer service team will guide you through the process to ensure a smooth and hassle-free experience.

Order Cancellation

If you need to cancel your order before dispatch, contact us immediately after you buy posters. While we cannot guarantee cancellation due to our quick processing times, we will do our best to accommodate your request and prevent unnecessary shipments.

Tracking Your Order

Once your order is dispatched after you buy posters, you'll receive a tracking link via email. Please check your spam folder if you don't see it in your inbox, ensuring you can monitor your purchase every step of the way.

Robust, Eco-Friendly Packaging

We pack your order in protective wrapping paper and a strong, recyclable kraft paperboard tube. When you buy posters from Zinlapa, this eco-friendly packaging safeguards your prints during transit and aligns with our commitment to sustainability. Buy posters knowing that your purchase supports environmentally responsible practices without compromising on protection or quality.

Superior Paper Quality

We use 200 gsm premium matte paper for our posters. When you buy posters from us, this thick, premium paper enhances the quality and durability of your art prints. For a more luxurious option, we offer 350 gsm canvas paper, providing a textured finish that elevates your artwork to museum standards. Buy posters printed on superior materials that ensure longevity and vibrant color retention for years to come.

Brilliant Colors with HD Ink

Our HD ink is certified by Pantone®, ensuring that each poster features bright, true-to-life colors that accurately represent the original artwork. When you buy posters from Zinlapa, you receive museum-quality reproductions with exceptional color accuracy and clarity. Buy posters that showcase brilliant, fade-resistant colors designed to maintain their vibrancy and impact throughout the years.